Our network was recently crippled by a ransomware attack. When we discovered the problem, it was 5 PM and the malicious software was systematically running down all the folders in our network share, encrypting every file in them and rendering them unusable as it went. We put out an SOS and even though Edgewire’s technicians were off work and on their own time, they worked on our issue until after midnight, successfully stopping the attack before it destroyed all of our data. They restored our lost data so that we’d have it the next morning, with only one day’s loss of work. They were onsite when we opened the next morning, to purge the malicious code from the offending workstation so that the problem wouldn’t recur.
Edgewire responded to our emergency with a sense of urgency that I really appreciated. Their prices are very reasonable, given their depth of knowledge and commitment. I appreciate them and recommend them without reservation.
Cris Cook Administrative Manager HRA Risk Services, LLC February 20, 2015